Frequently asked questions
Everything about ordering, devices, activation and support. Still unsure? Message us and a real person will answer.
What is Novakstream IPTV?
Novakstream is an IPTV subscription that streams live TV channels, movies and series over your internet connection. It works on Smart TVs, phones, tablets, computers and TV boxes, with no satellite dish or cable contract.
Can I try the service before ordering?
Yes. Request a free 24-hour trial on our website and test Novakstream on your own device before you buy. No payment or card is needed.
How does ordering work?
Choose a plan and fill in the short order form. Nothing is charged on the website. You get a confirmation email right away, then our team sends you a secure payment link. After payment, we activate your subscription and send your setup guide.
Which devices are supported?
Smart TVs (Samsung, LG, Android TV), Amazon Fire TV Stick, Apple TV, Android TV boxes, MAG and Formuler devices, iPhone and iPad, Android phones and tablets, and Windows or Mac computers.
How quickly is my subscription activated?
As soon as your payment is confirmed. You then receive your login details and a step-by-step setup guide by email.
What internet speed do I need?
We recommend at least 15 Mbps for HD and 25 Mbps or more for 4K. A wired connection or a strong Wi-Fi signal gives the most stable picture.
What is the difference between Silver, Gold and Platinum?
Silver includes 12,000+ live channels in HD and Full HD. Gold raises that to 20,000+ channels in 4K. Platinum unlocks 30,000+ channels, 4K with HDR, the full movie and series catalogue and dedicated VIP servers.
Will you help me set it up?
Yes. Our support team is available 24/7 by email and will guide you step by step on your device.
How do you handle my personal data?
We only collect the details you enter in our form. We never share them, and we delete them when your subscription ends.
Still have a question?
Our team answers by email, 24/7.